Alcatel-Lucent OmniTouch Contact Center Standard Edition

Alcatel-Lucent OmniTouch Contact Center Standard Edition

Alcatel-Lucent OmniTouch CC Standard Edition is the ideal solution for companies with contacts centers that are mainly driven by voice interactions, and which address all installations, from small to large capacities. OmniTouch CC Standard Edition offers an embedded solution with the OmniPCX Enterprise, where the contact center capabilities, such as Supervision and Distribution, are managed within the call server.

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For more references about Alcatel-Lucent Contact Center product suite consult Contact Center Solutions Brochure.

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